Account deletion
Leave with a clear next step.
You can ask the Plotus team to delete your account and its associated information. The current demo uses a manual request process.
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Request account deletion
- Email hello@plotus.app with the subject “Delete my Plotus account”. Use the email address associated with the account where possible.
- Confirm that you want your entire Plotus account deleted. Do not include a password, login code, passkey or provider access token.
- We will reply with any ownership-verification steps and an expected completion time. We will confirm completion and explain any information that must be retained and why.
What deletion means
Deleting the account removes its Plotus profile, provider identifier, sessions and stored passkey credentials. The current app does not save project edits to an account. If you also want support correspondence deleted, include that in your request.
Deleting your Plotus account does not delete your Google or Facebook account. Removing Plotus from a provider's connected apps revokes that connection; it is separate from deleting information held by Plotus.
Before you leave
Keep a separate copy of any demo information you want to retain. Signing out or uninstalling the app is not an account-deletion request. The current app does not yet have an in-app account-deletion control; use the contact action below to send a request.